Comments on: Missing DVD-RW Bug in Windows Vista

By: Richie Wilmot

Richie Wilmot — Mon, 21 Dec 2009 23:33:56 +0000

Hey Guys,

I’ve had this problem too. Has anyone done a virus scan?? I got win32:swizzor – dvd dumb was in the file name.

I’m using Vista home premium – avast anti-virus free edition.

I’ll post again once scan has finished.

By: Neajul

Neajul — Wed, 02 Dec 2009 22:01:00 +0000

HP laptop with Nvidia chipset having this problem. Have Vista 32bit with SP2 and all other updates installed. Installed latest BIOS and chipset drivers from HP’s site. Laptop has an IDE drive interface. I tried a CDROM and it works, but tried multiple DVDRW and DVDROM drives and none work. As soon as you put a CD in the drive, it disappears. USB DVD drive works. No filter stuff in the registry. Putting it to sleep does not bring it back. Only comes back after reboot.

By: Natmadja

Natmadja — Thu, 24 Sep 2009 11:18:55 +0000

Thomas, thanks for sharing, but it didn’t work on my HP Presario V3700 with Vista Home Edition laptop. I have upgraded to the latest Intel Matrix Storage 8.9. but still my dvd drive is missing.

By: Thomas

Thomas — Sun, 12 Jul 2009 23:18:16 +0000

For everyone that is trying to figure out why their dvd drive or hd is missing after sleep. This should fix everything. I started having the problem after upgrading to Vista Ultimate from premium.

You should find a program folder “Intel Matrix Storage Manager” I found this when I bought my Laptop and checked it out and it worked fine, it reported all drives were running fine. After the upgrade it could not find the drives.

But it did allow me to open the help menu wich had a link to “Intel” web site. I downloaded a newer version, installed it, and wouldn’t you know it it fixed everything. My System even started running faster then ever.

Why this isn’t posted by Microsoft I don’t know. Hope this finds everyone that needs it and we can all go back to enjoying the world on our pc’s.

By: Garth

Garth — Wed, 22 Apr 2009 04:16:22 +0000

Dissapearing random drive here too, not found in device manager or disk management. iTunes is installed and I have latest updates with Vista Ultimate.
Sleep then back on does not resolve issue.
The only way to fix it is a reboot until the drive feels like hiding again >_<

By: hector

hector — Sat, 11 Apr 2009 04:49:04 +0000

This has been a known issue for over 2 years? Pathetic.

This is the straw that broke the camel’s back. I’m done with Microsoft. I hope the EU continues to bend them over.

I’m off to down Ubuntu…

By: Hector

Hector — Sat, 11 Apr 2009 04:25:34 +0000

This is the straw that breaks the camel’s back. Over two years and this bug still exists?

Pathetic.

That’s it, I’m going to Ubuntu.

By: Dospac

Dospac — Mon, 09 Mar 2009 08:04:15 +0000

If you’re using a motherboard with an Intel chipset, you need to install the Intel Matrix Storage Manager driver. You can find it on Intel.com

It will stop your drives from disappearing.

By: chris

chris — Sun, 01 Mar 2009 20:04:14 +0000

hi all
same problem here
but my dvd drive apears every so often,then dissapears
dam nasty of ms not sorting this thing out by now
but to charge someone to speek to is just shitty
its there problematic system so they should be bending over backwards to sort it out

By: Chungmeow

Chungmeow — Tue, 17 Feb 2009 06:13:10 +0000

SO, I did a couple things before it disappeared, I was burning DVDs using PowerIso, which by the way failed, then i tried mounting it onto a virtual drive, and before you know it, POOF. gone, went through registry, didnt work. went through system restore, didn’t work. The sleeping sure works like a charm though. thanks.