Comments on: Apparently Apple needs your serial number, social security number and a tissue sample to sell you a WiFi card… http://www.philoking.com/2009/02/17/apparently-apple-needs-your-serial-number-social-security-number-and-a-tissue-sample-to-sell-you-a-wifi-card/ Computing for the OS Agnostic Sun, 29 Jan 2012 06:10:54 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Jason Burns http://www.philoking.com/2009/02/17/apparently-apple-needs-your-serial-number-social-security-number-and-a-tissue-sample-to-sell-you-a-wifi-card/comment-page-1/#comment-21184 Jason Burns Wed, 18 Feb 2009 00:06:19 +0000 http://www.philoking.com/2009/02/17/apparently-apple-needs-your-serial-number-social-security-number-and-a-tissue-sample-to-sell-you-a-wifi-card/#comment-21184 We are also failing to address the fact that they WOULD have sold me the part as long as I drove home and got the serial number off of my Mac Pro. We are also failing to address the fact that they WOULD have sold me the part as long as I drove home and got the serial number off of my Mac Pro.

]]> By: Jason Burns http://www.philoking.com/2009/02/17/apparently-apple-needs-your-serial-number-social-security-number-and-a-tissue-sample-to-sell-you-a-wifi-card/comment-page-1/#comment-21183 Jason Burns Tue, 17 Feb 2009 23:56:02 +0000 http://www.philoking.com/2009/02/17/apparently-apple-needs-your-serial-number-social-security-number-and-a-tissue-sample-to-sell-you-a-wifi-card/#comment-21183 Alternators aren't user installable either but the GM dealer will sell me one. It's extortion to force you to use their support to install a part. Alternators aren’t user installable either but the GM dealer will sell me one. It’s extortion to force you to use their support to install a part.

]]> By: David K. http://www.philoking.com/2009/02/17/apparently-apple-needs-your-serial-number-social-security-number-and-a-tissue-sample-to-sell-you-a-wifi-card/comment-page-1/#comment-21179 David K. Tue, 17 Feb 2009 19:12:39 +0000 http://www.philoking.com/2009/02/17/apparently-apple-needs-your-serial-number-social-security-number-and-a-tissue-sample-to-sell-you-a-wifi-card/#comment-21179 I have to say that if this is an accurate portrayal of the conversation that you, and not the employee are in the wrong here. The part you mention is not sold directly by Apple, either online or in the store, because its not intended to be installed by end users. Its available through non-Apple sources true, as are other non-user installable parts for a variety of devices, as there are Apple Authorized Service centers and the like which are intended to install them. Just because you can find something online does not mean that you should expect to find it in the Apple store. I have to say that if this is an accurate portrayal of the conversation that you, and not the employee are in the wrong here.

The part you mention is not sold directly by Apple, either online or in the store, because its not intended to be installed by end users. Its available through non-Apple sources true, as are other non-user installable parts for a variety of devices, as there are Apple Authorized Service centers and the like which are intended to install them. Just because you can find something online does not mean that you should expect to find it in the Apple store.

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