In: Technology
24 Jun 2009
It kept happening to me. I would get to work and an email I read while remote was gone. It happened a few times more and I snooped around and found them sitting in the trash in my mail client. I wasn’t sure exactly what was going on until today. The answer? There is a flaw in my beloved iPhone.
My thumb is 20mm wide at the point it contacts the iPhone. The iPhone’s home button is roughly 11mm wide. That means my thumb is already twice the size of the button.The problem is that the trash icon in the email client on the iPhone is only 6mm from the home button.
To exacerbate the problem, the trash icon is directly in your thumb’s path to the home button. That means that unless you have very small and agile thumbs, there is a good chance that your thumb will lightly pass over the trash icon on the way to the home button if you immediately close the client while a mail is open, something I seem to do often.
If you find messages missing, check your trash, you probably did it yourself.

Jason Burns is a technology enthusiast, Microsoft guy, photographer, musician and all around geek. This blog is the general rambling one, check out the links for the specific ones!

2 Responses to iPhone design flaw explains random missing emails
Printing Company
July 1st, 2009 at 3:48 pm
That’s the problem with iPhone and other touch-screen phones. And this is where having a stylus may help. But then again, not that many people bother picking up a stylus when using these kinds of phones, especially if they’re in a hurry.
Dean Heard
July 13th, 2009 at 8:29 pm
On iPhone OS v2.2.1, the Mail settings page has an option to “Ask Before Deleting”. I recommend setting that to On. That’ll save you from the trouble of finding your email in the trash!