Comments on: Sprint Forcing Customers to Use Automatic Bill Payment – Or Else…

By: T

Sat, 29 May 2010 15:19:03 +0000

i complained to sprint A LOT about this and i got a letter saying because i was such a long-time valued customer they were waiving this fee. build up a trail of account notes regarding this and you might be able to get it waived as well.

By: Joel

Joel — Tue, 09 Mar 2010 20:26:30 +0000

I am also being ripped off $5 at a time because I choose to protect my personal information. This is just plain wrong. Blackmail is exactly the right way to describe this practice.

By: Michael

Michael — Wed, 03 Mar 2010 19:11:33 +0000

In the same boat. There is no way this can be legal. I figured the reason they were doing this to me is because I have a continued unlimited air card account with them.

Makes you feel good as tax payers, Bailing out big business only to turn around and have them extort more out of you.

By: Victor

Victor — Fri, 05 Feb 2010 03:04:04 +0000

I went through the same. I was so pissed. The representative told me that there were notifications in my bill regarding this. I was like I’m enrolled in e-bill, I don’t read my bills, I just pay them to avoid the unnecessary paper crap. This is definitely blackmail and to add insult to injury, to set automatic payment takes at least a bill with the $4.99 charge.

By: jeff t

jeff t — Tue, 26 Jan 2010 21:11:55 +0000

I’m going through the same chat system right now. You should encourage everyone to harass sprint as much as possible about this. This can’t be legal! I mean, Scott S. is right, corporations here can do whatever they want. But it is only because they can afford to break the law and are legally obligated to make decisions based on increasing income over benefiting peoples.

By: Dom Barnes

Dom Barnes — Wed, 13 Jan 2010 16:15:22 +0000

Thats a bit crazy. In the UK, the majority of people pay gas, electric, TV license, insurance, phone bills (landline and mobiles) via Direct Debit, which is basically automated payments. In some cases, the company charge you a small fee (£1.50 usually) for not paying this way, but since most companies have done Direct Debit for 10+ years, this sort of thing doesn’t happen much.

In a similar way, the phone companies often charge a small fee (again abotu £1.50) for itemised billing on call charges if you get a paper bill, although most are pushing online billing where possible.

By: Scott S.

Scott S. — Wed, 13 Jan 2010 10:38:39 +0000

the sad fact is that now, in this here U.S. of A. corporations have the legal right to do any thing they wish to their customers, knowing full well that there will likely be no legal consequence for them, the corporation. This sad state of affairs is a result of the very silly legal, and false, assumption on the part of the law that a corporation is a legal person and there for can sway the course of politics through bribes, known colloquially as “campaign contributions” and the like. As a single voter, you don’t have the resources to overcome this, and as a result you are no longer required to agree to the terms of a contract. Now, a contract is what ever the corporations say it is, and most even stipulate that they have the right to change any part of it at will and you have no say in the matter. Welcome to the corporatacracy.

By: kfed

kfed — Wed, 13 Jan 2010 07:57:10 +0000

Way to stick it to the (wo)man. Pretty ridiculous to force a customer into an automatic payment method.

I’m in the opposite situation as you – water and gas charges me a fee ($4 a month!!) to use online bill pay. Start wondering if companies want you to pay your bills or not…..